![]() Opened them with the notepad and all I see are symbols. I can see the exported folder but the files there are unreadable. One thing I tried is to export the config from the DVR to a pendrive, to put it in my PC and change the accounts from there (or delete them). (I don't know if this has something to do with it) What else can I try? All the network configs are OK: router IP, cameras IP, etc. I have the user and passwords right: 888888 / 888888 and admin / admin123 (I changed it when It reset because It didn't let me put the same old password "admin". ![]() The only one that seems to "work" is the admin but its locked. I tried creating a new account: test / test but when I edit the cameras it shows "account doesn't exist". I power cycled it for 30 mins and nothing. ![]() I already tried a factory reset via the menu but it didn't work. I guess that the old guy who installed the DVR and the cameras locked the account. You could still use the same cameras if it comes to that, only the dvr portion would have to be replaced. Failing that option, the dvr would have to be replaced in that case. In some cases, if you give them the serial number, then they can provide an override code to reset it. It shows "account is locked" in both cameras when I put the admin account. The last option to try is to contact the manufacturer. He has a Dahua DVR XVR5116HS and 2 IP cameras. Hello! I'm having problems with a Dahua DVR of a friend of mine and need help.
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